Update On Firecat Pin Issues

Community Manager Mike Robles took to the Killer Instinct forums today to give the community an update on the issue with certain Pin Ultimate buyers not receiving an email for the Firecat pin. Below is what was posted:

The last update email that went out was the one with codes for completing the Firecat pin. I’ve gotten a number of tweets letting me know that some of you never got that email. If you completed the challenge but did NOT receive an email please do the following:

Send an email to v-mirobl@microsoft.com with the subject: FIRECAT PIN.

In the body of the email please provide the following:

• Email Address
• Email address used to register the Pin Edition (if different)
• Gamertag

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PLEASE only do this if you have NOT received your email for the Firecat challenge.

For those that missed the June challenge we are working on a solution and will announce it when we are ready.

Thank you for your continued patience.